Rusty's/MMSA's Email Re June Closure

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Re: Rusty's/MMSA's Email Re June Closure

Postby Piggity » Sun Jul 01, 2012 8:43 pm

SnowtigerDaniel wrote:I'll take it one step further. What if they decided not to operate any lifts on the Canyon Lodge side and only run the lifts that they run at the end of the season. Now that would essentially cut the mountain in half, and cut the value of the MVP pass in half, but if they offered a full refund, I would take it with no qualms. Then if they wanted me to buy a pass they'd have to figure out how much I'd pay for it. But I wouldn't be upset.

The same goes with June. If closing June makes the MVP pass not worth the money, then get your refund, but don't expect them to lower the price. It's already lower than some places, like Park City, and not as good as other places like the Epic Pass, but this is a free country. You have the right to choose.

Go out there and choose wisely!



You're missing my point. If MMSA purposely withheld info from customers during the MVP pre-sale, then they were purposely misleading us during the sales transaction. It's the 'who knew what and when' that is important in this equation.

Refund offered or not, it is a sleazy way to do business if info was withheld during a sale. If it truly was a last minute decision (last minute multi-million dollar decisions?) then I wouldn't feel misled but I'm obviously skeptical about that.
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Re: Rusty's/MMSA's Email Re June Closure

Postby SnowtigerDaniel » Sun Jul 01, 2012 9:14 pm

Piggity wrote: You're missing my point. If MMSA purposely withheld info from customers during the MVP pre-sale, then they were purposely misleading us during the sales transaction.


I would agree with that, and I didn't think I had disagreed with it, but I guess I give them a little more credit than that. There is really no reason to purposely mislead us. I am assuming they may have been researching it, or it is possible that the people at Mammoth were as surprised to hear about it as we were. It's quite possible that it was an executive decision by Starwood, made by some highly paid bean counter who got a big bonus for saving Starwood a ton of money.

I work for Verizon and somebody behind a desk somewhere decided they could save a lot of money if they didn't order tools or supplies. How stupid is that? Orders get denied, and my boss has convince somebody to approve the order. They're saving money, but at some point I may not have what I need to get my job done.
Last edited by SnowtigerDaniel on Sun Jul 01, 2012 9:36 pm, edited 4 times in total.
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Re: Rusty's/MMSA's Email Re June Closure

Postby SnowtigerDaniel » Sun Jul 01, 2012 9:18 pm

Malolo wrote:If it wasn't for all the great friends I have met on this forum I would cash in my MVP no problem.


Haven't you heard? The forum has been losing too much money. It's next on the chopping block.
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Re: Rusty's/MMSA's Email Re June Closure

Postby SnowtigerDaniel » Sun Jul 01, 2012 9:26 pm

I vote for Starwood to sell Mammoth to Vail resorts. Being a ski company instead of a hotel company, they'd figure out how to save June. Then one pass would get us Mammoth, Tahoe, and Colorado. I guess I wouldn't have any reason to go to Park City if they did that. :)
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Re: Rusty's/MMSA's Email Re June Closure

Postby snowboard247 » Sun Jul 01, 2012 9:38 pm

SnowtigerDaniel wrote:I vote for Starwood to sell Mammoth to Vail resorts. Being a ski company instead of a hotel company, they'd figure out how to save June. Then one pass would get us Mammoth, Tahoe, and Colorado. I guess I wouldn't have any reason to go to Park City if they did that. :)


Except that if vail resorts owned mammoth they would open late and close early. No more staying open till 4th of July. 2 seasons ago when tahoe got 500-600-700+ inches Heavenly still closed in mid April.
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Re: Rusty's/MMSA's Email Re June Closure

Postby PerfectZero » Sun Jul 01, 2012 11:11 pm

I like to think there was no deception and they were just hoping that mvp sales would come in high enough to prevent a closure. Still, it would have been nice if they were a little more upfront about the issue, or had at least found a way to keep June open part of the time.
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Re: Rusty's/MMSA's Email Re June Closure

Postby Piggity » Sun Jul 01, 2012 11:30 pm

Cool STD, sorry if my post was assumptive that you missed my point. I'm cool with honest mistakes but if they purposely released info after the fact to avoid impacting MVP sales, then this customer feels betrayed.

I might be more skeptical than most but there are two reasons that have me wondering

1. I could be way off here but doesn't mammoth do most of their business from Dec-March? (Other than April's MVP sales). Did it really take 2-3 months to count the money? No, they knew in Jan/Feb how bad this season was, obviously confirmed by the layoffs. Poor snow year almost guaranteed the MVP pre-sale would not be the golden ticket out of debt.

2. Releasing bad press like this before the MVP sales period would have given the customers more leverage to voice their concerns, in the form of a boycott. The refund strategy would most likely result in a 'oh well, they already have my money' attitude'. A much less risky strategy. I'm not saying it's not a good business strategy but I am saying it would be a poor customer service strategy. Unfortunately, we'll never know for sure.
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Re: Rusty's/MMSA's Email Re June Closure

Postby pkerr » Mon Jul 02, 2012 7:10 am

I'm wondering how many (if any) of the MVP buyers would not have purchased a season pass for Mammoth if they knew that June would not open.
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Re: Rusty's/MMSA's Email Re June Closure

Postby Piggity » Mon Jul 02, 2012 9:33 am

Maybe not a ton but if I were a June local (I'm not) and it really mattered to me, then I would have tried to organize a voice of people. I'm assuming someone would have taken the lead and it would have gained momentum among the core local group. No one's afraid the MVP won't open up again in the future, so it would be easy for folks to forgo a pass for a year or two - to send a message to the Starwood corporate execs.

Edit: If someone else organized the movement, and it had legs, then I would have not bought a pass. I wanted to take advantage of the lift served backcountry, it would have been worthwhile for me to send a message. But now that the decision is already final, it doesn't make sense for me to get a refund.
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Re: Rusty's/MMSA's Email Re June Closure

Postby easternsierra86 » Mon Jul 02, 2012 12:01 pm

Biker395 wrote:The point is this ... contract law is based on English common law, which itself is based on Judeo-Christian mores about right and wrong and what is fair. When two parties enter an agreement, the parties have a right to get what they bargained for. Changed circumstances for one of the parties (better deal elsewhere, I changed my mind, I can't afford to sell) does not excuse performance.

1. The passholders bargained for an MVP pass that would be good at both Mammoth and June for $600. If Mammoth can no longer provide both, the MVP pass holders have been damaged if MMSA cannot perform. Offering to refund the money does not cure the breach, because the MVP holders will have received less than they 2 resorts they bargained for. If you agree to sell a car for $1000 and change your mind, you can't simply offer to give the $1000 back and call it good. The other party is entitled to the agreed bargain.

2. The passholders shoveled over >$600 a piece back in April, assuming that they would get a pass that entitled them to skiing at two resorts. Two months later, MMSA offers to give it back and call it good. As TOML now knows all too well, statutory interest damages are about 7%. It would seem to me that MMSA should offer those that opt out 7% interest on their $600 for those two months.

Now, the passholder agreement is not a simple contract, and it could well be that no one is entitled to anything based on that agreement. And frankly, I have no desire to harm MMSA's financials any more than they are ... I want them to be healthy.

But what I'm trying to say is that the MVP passholders have a legitimate complaint about this ... firmly rooted in what most of us consider fair.


This is exactly my feelings and one of the most thought out answers I have seen on the forums.

The MVP pass, for me and several others, was a TWO mountain pass. Usually around 1/3 of my days each season (30-100 days, depending on work) are at June. To take that away from the MVP pass is not fair in the slightest, and to offer a refund does not make up for what they have taken away. Now they've got me and many others by the balls. I own a place in Mammoth, so am I going to ask for a refund knowing I will get my moneys worth at Mammoth? No, obviously not, but this doesn't make it fair to take away such a vital part of the season pass.

When the pass is sold as a TWO mountain pass, and the company who sold it and took our money two months ago decides that they can only offer ONE mountain, there needs to be some sort of retribution other than offering our money back. This is because the pass doesn't have the value that people judged it to have at the time of purchase. The pass still has a lot of value, just not the value it had when it was sold to us as a two mountain pass. To say that offering a refund is fair is a ridiculous statement. Would I have purchased the MVP pass at the same price for one mountain? Yes, probably, but that doesn't make a difference (and I probably wouldn't if I didn't have a place in Mammoth and LOVE the area).

They took our money with the knowledge that this may happen, and have held it for two months knowing this. As Biker points out they could be liable for the statutory interest damage in this matter, though I too do not know what sort of language they have put in their contract to limit their liability in the event this sort of thing shall occur.

Bottom line, Rusty has not rectified the situation by offering a refund. The corporate feeling that has started to take over makes me sick, as this is not what Mammoth or June Lake should be. I know I'm leaving some of my thoughts out because I am writing this so quick but we deserve SOMETHING other than an offer at a refund.
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Re: Rusty's/MMSA's Email Re June Closure

Postby SurfnSnowboard » Mon Jul 02, 2012 12:10 pm

I find it interesting that some seem to think that MMSA somehow owes it to June Lake businesses and residents to keep June Mtn open yet no one ever seemed to think those same businesses and residents owed it to MMSA to support the plans for development of the Rodeo Grounds.

Apparently support is a one way street.
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Re: Rusty's/MMSA's Email Re June Closure

Postby easternsierra86 » Mon Jul 02, 2012 12:20 pm

SnowtigerDaniel wrote:I'll take it one step further. What if they decided not to operate any lifts on the Canyon Lodge side and only run the lifts that they run at the end of the season. Now that would essentially cut the mountain in half, and cut the value of the MVP pass in half, but if they offered a full refund, I would take it with no qualms. Then if they wanted me to buy a pass they'd have to figure out how much I'd pay for it. But I wouldn't be upset.

The same goes with June. If closing June makes the MVP pass not worth the money, then get your refund, but don't expect them to lower the price. It's already lower than some places, like Park City, and not as good as other places like the Epic Pass, but this is a free country. You have the right to choose.

Go out there and choose wisely!


Ok so now you are talking about cutting the terrain down to such a small fraction that almost everyone would opt out at that point! I'd take that refund also, but with major qualms because I'd be pissed at even paying that much money initially for so little terrain. Your "take it or leave it" attitude is completely misplaced in this discussion. It's not that cut and dry. The pass isn't worth the face value that was reached by supply and demand. Hypothetically, If demand was lower due to the upfront knowledge of this being the case, price may have went down to sell more passes (although MMSA would never lower the price). But forget the economics of the situation, lets look further at Bikers example. So if you bought a car STD and took possession of this car that you have paid a good amount of money for, only to find out that they sold you a car without any of the options they had listed, you wouldn't be upset? If not, I need your patience and naivety, because you must be walked over all the time.
Me: STD, would you like to purchase this car loaded with options? A/C, leather seats, GPS, etc.
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STD: Sure, no harm done, you haven't misrepresented the car at all and I'm just so happy to get my money back. Or maybe I don't even care and I don't like my A/C and GPS so I'll just accept paying more than the car was worth and drive away with a smile on my face!

C'mon man!
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Re: Rusty's/MMSA's Email Re June Closure

Postby onegoodturn » Mon Jul 02, 2012 12:24 pm

SurfnSnowboard wrote:I find it interesting that some seem to think that MMSA somehow owes it to June Lake businesses and residents to keep June Mtn open yet no one ever seemed to think those same businesses and residents owed it to MMSA to support the plans for development of the Rodeo Grounds.

Apparently support is a one way street.


I've posted this before but some people are not getting it. The Rodeo Grounds was approved, after some changes were made on both sides, by the Citizens Committee of June Lake and then MMSA/Starwood pulled out.
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Re: Rusty's/MMSA's Email Re June Closure

Postby Jbaysurfer » Mon Jul 02, 2012 12:27 pm

SurfnSnowboard wrote:I find it interesting that some seem to think that MMSA somehow owes it to June Lake businesses and residents to keep June Mtn open yet no one ever seemed to think those same businesses and residents owed it to MMSA to support the plans for development of the Rodeo Grounds.

Apparently support is a one way street.


If investors hadn't already pulled their money off the table in 2006 when a compromise development plan was offered this argument might have merit, but as it is, those investors saved several million dollars by simply NOT having their plan go through as scheduled.

The whole "those evil anti-development locals" argument is tired, and since there absolutely WAS a development plan offered, that MMSA and Starwood declined to take advantage of, it's a moot point

LOL...see OGT's response. Sharing a brain.
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Re: Rusty's/MMSA's Email Re June Closure

Postby easternsierra86 » Mon Jul 02, 2012 12:30 pm

onegoodturn wrote:
SurfnSnowboard wrote:I find it interesting that some seem to think that MMSA somehow owes it to June Lake businesses and residents to keep June Mtn open yet no one ever seemed to think those same businesses and residents owed it to MMSA to support the plans for development of the Rodeo Grounds.

Apparently support is a one way street.


I've posted this before but some people are not getting it. The Rodeo Grounds was approved, after some changes were made on both sides, by the Citizens Committee of June Lake and then MMSA/Starwood pulled out.


And the fact that it's listed for sale now makes me think that MMSA has given up on this development. (Sorry if this has been discussed before, I'm not sure)

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