Tips for purchasers:
- 1. Have existing passes in hand [not necessary but much easier if you do].
- 2. Have birthdate and phone/address info for all pass recipients.
- 3. Make sure you are using a modern browser (IE6+, Firefox3+, Safari3+, Google Chrome).
- 4. Have Flash 9+ and Adobe Reader 8+ installed on your system.
- 5. Make sure you have Javascript enabled in your browser. You can test this.
Feel free to post questions or problems here and we'll try to get answers back to you quickly. Any details you can provide (browser, browser version and OS, the title of the page where the problem occurs and especially any error messages that come up) will help us determine the source of the problem and hopefully we can remedy the situation quickly.
We're encouraging all purchasers to come here for the quickest solutions to their purchasing issues.
Alternately, you can use the forms found during the purchase process to request assistance and you can always call 800.MAMMOTH (866.626.6684) to place your order.
Please keep the comments and questions in this thread limited to the technical and user interface realm. We won't be responding to comments about products, pricing or fullfillment. And any snide comments about the gondi will be forwarded directly to Rusty so don't even go there!
General Information about the MVP program can be found here. Non-technical questions are pretty well covered in the MVP FAQ on our website. Half Price Season Pass info can be found here.
Excuse us when we periodically clear out repeat and off-topic posts from this thread. We want to make it as effective as possible.
WebOps Team at Mammoth Resort
