

JohnLemieux wrote:Is sudden link down again? No Internet at my house, could just be my network.


brahm wrote:JohnLemieux wrote:Is sudden link down again? No Internet at my house, could just be my network.
nope, everything is working fine over here.


Re: Suddenlink? More like Suddenstink!
by md88 » Wed Nov 09, 2011 10:27 am
Hi guys, my name is Matt and I'm an technician for Suddenlink in CA.
The problem we had in Mammoth was due to a carrier problem with Verizon. They had a transport card that failed. Suddenlink is planning a meeting with Verizon to discuss appropriate response to critical outages like this. We feel that Verizon really dropped the ball here and measures will be taken to ensure that this kind of extended outage never happens again. We dropped the ball with our customers ultimately, and I don't want to sound like we're passing the buck, but I want you all to understand the nature of the problem before jumping to conclusions. We did everything we could to get you all back online, and I apologize for the inconvenience.
I don't use this forum regularly so please continue to forward all inquiries and trouble to 1-877-794-2724.


PE395 wrote:Nice job on all the new presets. But are the cams crashing Firefox for anyone else this morning? Maybe it's opening day web traffic, or an update I didn't know I installed, but Firefox is crashing repeatedly when I launch or switch between cams.




brahm wrote:I almost exclusively use firefox both at work, and on my home pcs.


Return to Site & Technical/Help
Users browsing this forum: No registered users and 1 guest