Kudos

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Kudos

Postby Biker395 » Wed Feb 15, 2012 2:30 pm

Forgot my ski poles last weekend, so I walked over to rent some. What a pain in the arse. :swear:

I told one of the MMSA employees what I needed, and they came back with a pair of poles.

"Just bring 'em back when yer done."

That was it. No hassles at all.

Hey, I know it's not a big deal, but I thought that was really cool. And as far as I'm concerned, it's banked goodwill, and I really do appreciate being trusted. This is the kind of personal touch that keeps people coming back.
There is wisdom in collective stupidity. - Biker395

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Re: Kudos

Postby longlivechair19 » Thu Feb 16, 2012 9:34 am

Very cool.... i also enjoy the service at the mountain.....
:pizza: :beer:
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Re: Kudos

Postby snowfiend » Thu Feb 16, 2012 12:41 pm

Now that is service!! I had a guy at the valle nevado resort loan me a goggles for a week..(I believe they were his personal goggles) When I returned them I gave him a six pack and I had to insist he took the gift..

That is awesome when employee does that little extra to help out when they can!!
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Re: Kudos

Postby SkierBob » Thu Feb 16, 2012 4:58 pm

We were working on some radio equipment on top of June a couple of years ago, the snow was sweet but we didn't bring our gear. When we were done a fella took us over to the rental dept hooked us up with equipment & lift ticket and told us to go have some fun. They didn't charge us a thing. I thought that was extermely cool of them.
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Re: Kudos

Postby Snow D » Thu Feb 16, 2012 11:27 pm

I have always received exceptional service in all departments at the mountain as far as I can recall... I figure if you pu the good karma out it seems to find it's way back at one of the places I spend the majority of my time...
JUNE... You know, where the lake is....
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