skiserf wrote:snowfiend wrote:I know what your saying.. But if the boot doesn't look right then don't use it. I had a pair of Marker Jester Schizo Ski Bindings and the cable that allows the binding to move would pop out (on daves run). Due to a design flaw that has yet to be fixed. Marker was nice to give me a new pair so I could return them. From that I have learned to really watch my gear. But I had to buy another pair of bindings for $300 because I didn't trust them anymore and wait 3 months to get my money returned. I feel lucky to get my 6 month old purchase returned also.. I doudt if MMSA or Kittredge would have taken them back.
Not sure about that, I had the cap on a pair of Head skis delaminate after using them pretty hard for a season. Took em back to footloose and they lent me a pair of demos for my last day and said that they would contact the manufacturer. A week later, I got a call from them letting me know that they were crediting me back the entire purchase amount. Ever since then, I will always go back to them for gear.
good customer service = my $$.
Footloose has always been my first stop for gear. The stuff that I have bought in town has usually been from them. Great ski repair. Olie is a great guy and a very good tech. But they don't sell XC gear and like I said, the boots I bought aren't sold in town. There are people that think that's some sort of treason or something. What can you do???