


SuddenlinkAshley wrote:Hi – my name is Ashley, and I’m with Suddenlink. Please accept my apologies that you have been experiencing issues with your internet service. I would like to work with management in your area to investigate and resolve. Feel free to contact me directly with your account address – my email is: ashley-AT-suddenlink-DOT-com. Thank you.

Grumpy wrote:
Those numbers are not worth $15 a month yet I am paying $50. You guys really suck. What did you do, oversell the bandwidth again?
National GradeF (13%)
Global GradeD- (22%)

Suddenlink has gone live with new usage caps and overages. Suddenlink tiers of less than 10 Mbps will face usage caps of 150 GB per month. 10, 15, or 20Mbps customers will see caps of 250 GB per month. Customers on 50 or 107Mbps service packages will see a usage cap of 350 GB per month. Users of all tiers will pay $10 per every 50 GB of additional bandwidth consumed each month. The company's allowance plan FAQ has gone live, via which the ISP tries to suggest they're capping usage because bandwidth is the same thing as water

snowfiend wrote:Maybe you guys are getting close to the bandwidth caps. Is the service faster at the beginning of your billing cycle? (Like ATT wireless has been doing.) Get used to this it's going to be the normal with ALL ISPs.Suddenlink has gone live with new usage caps and overages. Suddenlink tiers of less than 10 Mbps will face usage caps of 150 GB per month. 10, 15, or 20Mbps customers will see caps of 250 GB per month. Customers on 50 or 107Mbps service packages will see a usage cap of 350 GB per month. Users of all tiers will pay $10 per every 50 GB of additional bandwidth consumed each month. The company's allowance plan FAQ has gone live, via which the ISP tries to suggest they're capping usage because bandwidth is the same thing as water
http://www.dslreports.com/shownews/Suddenlink-Usage-Caps-Official-116475

skibuddy2 wrote:snowfiend wrote:Maybe you guys are getting close to the bandwidth caps. Is the service faster at the beginning of your billing cycle? (Like ATT wireless has been doing.) Get used to this it's going to be the normal with ALL ISPs.Suddenlink has gone live with new usage caps and overages. Suddenlink tiers of less than 10 Mbps will face usage caps of 150 GB per month. 10, 15, or 20Mbps customers will see caps of 250 GB per month. Customers on 50 or 107Mbps service packages will see a usage cap of 350 GB per month. Users of all tiers will pay $10 per every 50 GB of additional bandwidth consumed each month. The company's allowance plan FAQ has gone live, via which the ISP tries to suggest they're capping usage because bandwidth is the same thing as water
http://www.dslreports.com/shownews/Suddenlink-Usage-Caps-Official-116475
WOW!!!! if that is true. So I suppose using the netflix will be curbed otherwise pay the man!







Phkit-Tukit wrote:Same here, it takes almost 20 min to watch a 4 min youtube video...thanks Suckendink!

skibuddy2 wrote:Phkit-Tukit wrote:Same here, it takes almost 20 min to watch a 4 min youtube video...thanks Suckendink!
Email Ashley see what she says.



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