Sudden Link Internet Service...

[TheSnowman]

Since the take over my Internet Service has gone down hill... we cannot even stream a you tube video these days without it stopping 20x's.... and working from home with this service is UGLY!

[SurfnSnowboard]

Well the good news is that it won't be long before satellite Internet gets a big boost in speed and people in Mammoth get another option.

[Suddenlink Help]

Hi -- My name is Tina and I am with Suddenlink. I am very sorry to hear about the internet issues you have recently been experiencing. I'd be happy to work with management in your area to help resolve. Please contact me directly at tina-AT-suddenlink-DOT-com for assistance. Thank you!

[SkierBob]

[DemonDuck]

Hi -- My name is Tina and I am with Suddenlink. I am very sorry to hear about the internet issues you have recently been experiencing. I'd be happy to work with management in your area to help resolve. Please contact me directly at tina-AT-suddenlink-DOT-com for assistance. Thank you!

You're in India right?

[SkierBob]

Hi -- My name is Tina and I am with Suddenlink. I am very sorry to hear about the internet issues you have recently been experiencing. I'd be happy to work with management in your area to help resolve. Please contact me directly at tina-AT-suddenlink-DOT-com for assistance. Thank you!

You're in India right?

and their name is "Peggy".

Good one DemonDuck!

[DemonDuck]

Hi -- My name is Tina and I am with Suddenlink. I am very sorry to hear about the internet issues you have recently been experiencing. I'd be happy to work with management in your area to help resolve. Please contact me directly at tina-AT-suddenlink-DOT-com for assistance. Thank you!

You're in India right?

and their name is "Peggy".

Good one DemonDuck!

You can always tell because the first thing they say is, "...I'm sorry..."

[TheSnowman]

Last time I called in to IT support I spent 45 mins being told it was on my end, the call ended with the rep saying what do you want me to do manufacture you bandwidth. "

No make it work like it did last summer when NPG was running things... Blah

[Suddenlink Help]

Hi -- Tina from Suddenlink here. I am with the corporate HQ out of St. Louis, MO USA. Please feel free to contact me with any issues or concerns you may have regarding your Suddenlink services. Thanks!

[SkierBob]

Hi -- Tina from Suddenlink here. I am with the corporate HQ out of St. Louis, MO USA. Please feel free to contact me with any issues or concerns you may have regarding your Suddenlink services. Thanks!

Snowman's internet doesn't work so he'll need a phone number to contact you

[windyscotty]

Sorry Tina but Snowman is walking in a snowstorm to the library so he can use the internet to contact you suddenly.

[Malolo]

Sudden Link <<<and somebody named Tina wants you to call.

Careful Snowman...... http://youtu.be/hSy8Ko1vSKQ

[PE395]

What would they have changed? Wouldn't they just take over existing infrastructure? It's definitely slower.

[fred]

I actually started noticing degradation of service about 6 months ago, but it's gotten really bad in the past couple. I called Maggie and she let me know that I needed to call the call center. They had me run some tests and sent a local over to my house to check it out. Nice guy, but he couldn't find anything wrong. He told me that they were getting some sort of bandwidth expansion "this summer." Dunno what that means, but my internet still sucks.

[PE395]

Tried to run a speedtest (http://www.speedtest.net/), it bogged at 1.39 mbs upload and couldn't even complete the test.